Happy Camper provides indoor teepee-style party equipment and associated décor for the selected package. Each standard reservation is for ONE NIGHT: delivery and setup occur on the booked event date, and pickup occurs the following day. We do not offer customer-selected multi-night durations. All reservations depend on confirmed availability, service-area eligibility and successful payment. The booking confirmation controls the selected theme, quantities, date, delivery address and price.

Packages start at $400 for six campers; each additional tent is $35, subject to availability. A 50% non-refundable retainer is required to reserve the event date. The remaining balance is due seven calendar days before the event. Bookings accepted exactly seven days before the event must be paid in full at checkout. Applicable taxes and any delivery or other fees are disclosed at checkout and are part of the total. A $50 late fee may apply to overdue payments. Failure to pay the balance when due may result in cancellation of the reservation and forfeiture of payments already made. Happy Camper does not collect a refundable security deposit.

All payments are non-refundable. Customer may request one reschedule for a valid, documented reason, such as illness or severe weather. The replacement event must occur within 45 days after the original event date, must be a date Happy Camper has available, and is subject to equipment and staffing availability. If Customer does not select an available replacement date within that period, payments are forfeited. Changes to theme, quantity or location require our confirmation; added campers are $35 each when inventory permits. Reducing the number of campers below six does not reduce the $400 base package price.

We do not accept standard online bookings on New Year’s Day, Easter, Mother’s Day, Memorial Day, Father’s Day, July 4, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, December 26 or New Year’s Eve. Bookings are also restricted when the required next-day pickup would fall on a closed date. We do not automatically extend a reservation to two nights or charge for an additional night because of a holiday. Any exception must be arranged directly with Happy Camper and confirmed by us.

Standard setup is scheduled on the event date between 11:00 a.m. and 3:00 p.m.; pickup is the following day between 10:00 a.m. and 2:00 p.m. Customer may request a preferred setup time, but we confirm the actual time and cannot guarantee requests. Setup typically takes about 1.5 hours for six campers plus approximately 15 minutes per additional tent; pickup typically takes approximately 30 minutes. Delivery, setup and pickup are included across most of our service area. A $50 delivery fee applies to select farther locations, as displayed at checkout; addresses outside the supported area require direct contact and approval.

A responsible adult age 21 or older must be present for setup and pickup, provide access and confirm the completed setup. Customer must disclose stairs, elevators, parking limitations, gates and access codes before the event and provide an accessible household electrical outlet. If no adult is available when we arrive, we may wait up to 15 minutes and proceed to other appointments. A return visit may occur later, but arrival before the celebration cannot be guaranteed. Customer must ensure access for the scheduled pickup.

All equipment is for indoor use only, not patios, porches or other outdoor spaces. Customer must provide approximately 5 feet by 5 feet of clear floor space per tent, plus adequate walkways and space for the decorative campfire centerpiece. The area must be clean, dry and ready before arrival. Happy Camper does not move furniture or personal belongings. If the space is unsafe, inaccessible or too small for the reserved setup, we may modify the arrangement as reasonably necessary or decline installation where safety requires.

Customer is the host and is responsible for all guests, their conduct and appropriate supervision. A responsible adult age 21 or older must remain on the premises throughout the event, including overnight. Parents or guardians determine whether the experience is appropriate for each child; Happy Camper sets no minimum guest age. Happy Camper does not provide babysitting, event supervision, food, beverages or alcohol.

Keep tents and equipment in their installed positions; do not dismantle, relocate or alter them without our permission. No candles, smoking, open flames or other heat sources are permitted near equipment. The campfire display is decorative, and lanterns are battery-operated. Keep messy food and open drinks away from tents; only water is permitted inside tents. Keep pets out of the setup area and secured away from equipment during delivery and pickup. Customer must notify us about pets and any relevant access or safety concerns before the event.

All rental equipment remains the property of Happy Camper. Ordinary wear from proper use is expected. Customer must promptly notify us of damaged or missing items. Customer is responsible for the reasonable cost to repair or replace rental items lost or damaged beyond ordinary wear during the rental period, including damage caused by guests or pets. Charges are assessed after pickup and invoiced at current reasonable repair or replacement value. We do not charge a refundable security deposit.

Personalized items are optional purchases separate from the standard rental package and must be ordered at least 10 days before the celebration unless Happy Camper agrees otherwise. Customer is responsible for checking names, spelling, colors, sizes and submitted details. Custom invitations include three rounds of digital proofs. Once personalized items enter production, changes may not be possible. Personalized orders are associated with the booking name and party date, including when purchased after the initial reservation.

If severe weather makes delivery or pickup unsafe, Happy Camper will contact Customer to coordinate a safe alternative time or address an eligible rescheduling request under Section 3. Washable rental pieces are laundered and reusable pieces cleaned between events using our in-house procedures. No equipment can be guaranteed free of allergens. Customer must disclose known allergies or sensitivities relevant to the rental before booking and remains responsible for determining whether the rental is appropriate for guests.

Customer is responsible for the premises, guest supervision and the safe use of the equipment during the rental. Happy Camper is responsible for providing the reserved rental items and performing delivery, setup and pickup with reasonable care. Neither party is excused from responsibility for its own negligence or misconduct. To the extent permitted by applicable law, Happy Camper is not responsible for losses arising solely from Customer’s failure to supervise guests, maintain a safe space or follow the equipment-use rules in this Agreement. Nothing in this Agreement limits rights or remedies that cannot legally be waived.

By selecting the checkout acceptance checkbox or otherwise completing the platform’s electronic signature process, Customer confirms that they have read and agree to this Rental Agreement, authorizes the charges shown at checkout and acknowledges the non-refundable payment and rescheduling terms. The booking platform’s electronic acceptance record, date and time, Customer details, order summary and confirmation serve as evidence of acceptance; no separate handwritten signature or blank form is required. A copy of the Agreement should be made available to Customer before acceptance and with the booking confirmation.

Happy Camper Parties

• Phone: (919) 980-9606
• Email: hello@happycamperpartiesnc.com
• Website: happycamperpartiesnc.com